Frequently Asked Questions

Archive 2023-2024

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Benefit Information

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Am I Eligible to Enroll in the International Student Insurance Plan?

International Online Enrollment Periods

Institutional Partnership Online Enrollment Periods

International Students

Institutional Partnership

Students with a Qualifying Life Event

Claims

In most cases, the provider will submit the claim for you.

If you are required to pay for services up front, you will need to complete a claim form in order to be reimbursed by the insurance company. Download the claim form below, and send the completed form with all bills and receipts for medical treatment to:

GeoBlue
PO Box 21974
Eagan, MN 55121

Make sure you fill out the form completely so your claim will be processed promptly. Keep copies of all the documents you submit for claims. To check the status of a claim you submitted, call GeoBlue at
(844) 268-2686.

Regulatory Notices


Enhanced Products

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits, Claims, Coverage, or Member ID

GeoBlue
PO Box 21974
Eagan, MN  55121

Telehealth Solution

AcademicLiveCare (ALC)

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected